1.89.6 (15.08.2023)
A deployment of a new version of SodaStream and Client Portal inside the regular release window.
Improvements
PF - Report phone issue
Where found: Client Portal > Prospects > All prospects > Side menu
We are adding the option for the users to be able to report an issue with the phone numbers associated with a prospect.
When the side modal or prospects details page is opened, we have added a 'Report phone issue' next to the phone number. This will allow our clients to provide their feedback for the sourced numbers and for us to be able to analyze the patterns and optimize the phone finding process and accuracy of the data.
The user will be able to select between three options:
Phone number doesn't exist
Incorrect caller
Other
When a user reports an issue for a specific number, next time the button will be changed to 'You reported an issue' so that all redundant steps are excluded.
PF - Add SDR notification
Where found: Client Portal > Prospects > All prospects
We want to encourage our clients to add in SDR logs when they use a phone number i.e. call a prospects. This will allow us to have a visibility of the success of the campaign, but also exclude the prospects from the email outreach activity.
For these reasons, when a user copies a phone number an in-app notification will appear advising the user to add an SDR log.
Campaigns with more than 4 stages in email templates tab on portal
Where found: Client portal > Email templates
As the teams started to test different approaches that contain multiple emails per chain, a change of logic was implemented in terms of how we're presenting the email templates in the Portal.
So far the Portal supported visibility of the regular 4 stages, and this is now upgraded and on the Portal we'll have visible all stages that are defined as part of a campaign an set as 'In use' in SodaStream.
Postal - Remove domain check for psrp.domain responder accounts
Where found: SodaStream > Ops&Delivery > Responder Account
We are introducing post MVP improvement for Postal that will allow the users to create a responder account for the accounts set on Postal.
So far, we were creating these accounts directly from DB, and moving forward the teams can do the same via SodaStream.
Delay between sends default values
Where found: SodaStream > Campaigns & Setup > Campaign send schedules
As part of the deliverability process it is advised that every send schedule should have delay between the sends. So far these fields were 0, and we added default values so that we save some time and ensure that all send schedules will have the advised delay.
Email notification on LinkedIn credentials inserted
Where found: Client Portal > Onboarding
This improvement will provide better visibility to the Ops team during the onboarding phase of a campaign. When a client adds their LinkedIn credentials a system notification will be triggered to advise the ops owner that the client has added their LinkedIn credentials to the Portal.
Referral page- Add LinkedIn Profile field
Where found: Client Portal > Reward Scheme
For the clients that want to refer us to another business but doesn’t have an email address, we added an option to do that by providing a LinkedIn profile.
When LinkedIn profile is added to the Reward scheme page, the sales team will be advised and they can proceed with the defined process for these scenarios.
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