1.112.00 (25.11.2025)

A deployment of a new version of SodaStream and Client Portal inside the regular release window.

Client Portal Updates:

New Feature: Option to generate Initial Template or Full Sequence #Ops #CS

Based on collected feedback, we're implementing the possibility for Sopro users only to select whether they want the Full Sequence to be generated on the Portal Preview, or only the Initial Template.

What's new:

A new option that allows Sopro users to select whether the Portal should generate only the Initial Template or the Full Email Sequence.

How it works:

The Portal will no longer automatically generate the templates once users open a specific Stage 1 template.

Instead, a prospect will be selected manually (from Test Prospects), or randomly (from Campaign Audience), and users will need to select what needs to be generated and displayed.

Benefit to you:

• Reviewing generative messaging for the Initial Template will now be prompt, as the Portal will not generate a full sequence.

New Feature: Implemented a Toggle button to View/Hide Additional Instructions on Portal #Ops #CS

CS/CM Portal users have expressed the need for a toggle button to hide the additional instructions text boxes for a cleaner view when reviewing the Generative Messaging with clients.

What's new?

A toggle button has been implemented in the Portal that allows Sopro users to select whether they want the additional instructions text boxes to be displayed or not.

This translates into a cleaner view and better UI when reviewing the templates and the generative messaging with clients.

Update: 'Adjust Campaign Brief' is now renamed with a hyperlink leading to the Messaging Section #Ops #CS

When reviewing the Additional Instructions in the Portal with the 'AI Review' button, users found the 'Adjust Campaign Brief' name of the text box as misleading.

Additionally, for campaigns with multiple messaging sections, it was difficult for users to navigate and populate the respective sections.

What's changed

The 'Adjust Campaign Brief' is now renamed as 'Adjust SS Messaging Section' to give users a better understanding of what that text box represents.

Furthermore, we've implemented a hyperlink for this text box, and once clicked, users are redirected to the respective Messaging tab related to that Email Template.

Benefit to you

• Saving time when reviewing and editing the Messaging brief for specific email templates.

Update: Frontend updates on the Portal billing page #Ops #CS

What's changed

Following the switch to the new commercial model, updates were made on the Portal billing page (https://portal.sopro.io/account-overview).

The new changes follow the new model, as all references to credits are now removed.

The new view provides a cleaner view of this page, providing users with the most important information that needs to be found here.

Bug Fix: Portal not exporting data from Intent Tracker page #Ops #CS

An issue was reported that the Portal was not exporting data from the Intent Tracker page.

We will be deploying a fix for this, and the Export Data functionality should work as expected. The Portal will process the request to export the selected data from the Intent Tracker page, and once the export is ready, the user should receive an email notification to export the data.

Sodastream Updates:

Internal Process Update: 'Friendly Humorous Nudge' Chaser Types will no longer be automatically selected #Ops

Based on client feedback, the chaser types that fall under the 'Friendly Humorous Nudge' type were not received well by the prospects that were engaged.

What's changed

We've updated the process that automatically selects the chaser types when creating or cloning a chaser.

From now on, the 'Friendly Humorous Nudge' chaser type will NOT be selected automatically.

If needed, users will need to manually tick this chaser-type box in order for the system to generate these types of messages.

Bug Fix: Passwords for deleted addresses were not being deleted in SS #Ops

What was the issue:

Users have noticed that for inboxes/addresses that are deleted in G Suite, Sodastream was still keeping the old passwords.

This prevented users from updating their inboxes to the new passwords once these addresses were recreated, as the password field is non-editable.

What's been fixed:

We've successfully identified the issue and are deploying a fix that will no longer store the passwords for addresses that are being deleted in G Suite.

If users are to recreate and set up the addresses again with new passwords, once they are entered again in Sodastream, the new passwords should be pulled and displayed.

Bug Fix: Sodastream sending Undelivered responses to Responder AI #Ops

What was the issue:

Undelivered bouncebacks were not recognised and were incorrectly sent to the Responder AI at Sodastream.

This resulted in Undelivered responses not being classified correctly and being moved to the Unresolved tab.

What's been fixed:

We've managed to identify the issue, and the fix will now successfully send the Undelivered bouncebacks to the respective endpoint.

This will then successfully classify these responses as Undelivered.

As a result, as expected, these bouncebacks should no longer be moved to Unresolved.